If you receive one or more of these error messages when you attempt to open Microsoft Office applications then you have the incorrect version of oleaut32.dll installed on your system.
There was a problem starting the Office Assistant. Would you like to try reinstalling it?
The file ‘OLEAUT32.DLL’ is out of date. This program requires a newer version.
Microsoft Excel requires file OLEAUT32.DLL to run. The version of OLEAUT32.DLL that is on your computer is older than the one required by this version of Microsoft Excel.
Please run Setup again, and select the Reinstall option to install the correct version of the file.
The required file OUTLRPC.dll cannot be found in your path, please reinstall Microsoft Outlook.
The AGENTSVR.EXE file is linked to missing export OLEAUT32.DLL:277.
Microsoft FrontPage is not installed properly on this system and cannot function. Please reinstall Microsoft FrontPage.
Click OK to exit.
To resolve this issue, you may attempt to use the Detect and Repair function, install the correct version of the oleaut32.dll file or, perhaps the easiest method, download the latest security pack from the Windows website. Security packs often contain fixes and updated versions of files such as oleaut32.dll, providing you with a means to remedy many of the problems that might surface on your computer. This is especially true of older problems or problems with older versions of applications.
Unable to open your default mail folders. MAPI was unable to load the information service GWMSPI.DLL
This is another error that typically occurs when you try to open Microsoft Outlook. This error is usually only prevalent in Microsoft Outlook 2000 Standard edition and when you click OK on the error message you will be unable to access the Outlook program or any of your emails. This error is caused by a software and feature conflict between Outlook and Novell, and you have added a messaging profile for both applications to the same Windows messaging profile.
To resolve this error ensure that you set up two Windows messaging profiles, one each for Novell and Outlook. Uninstalling and reinstalling either application, and attempting to install them in a different order will not help you to work around this problem.
Outlook.exe caused an ‘access violation’ fault in module Riched20.dll at 014f:4802bc95
You may receive this error message when attempting to start Microsoft Outlook. When you click OK on the error message the application will close down and you will be unable to access Outlook. Alternatively you might receive a similar error message when you attempt to create a new email. You will be unable to write the email but you should still have access to the Outlook program.
The solution to this problem is to first rename the riched20.dll file and then to repair your version of Outlook. Rename the file so that it will not be called by any other application and so that you do not mistakenly copy over another dll that may be required for other applications. One method to ensure this does not happen is to rename the file riched20.old.
Microsoft PowerPoint “hlink.dll” can’t be loaded
gain, this problem can occur for one or more of several reasons. If the hlink.dll library, that is required by PowerPoint, has become damaged or corrupt then you will receive this error when attempting to view a PowerPoint Presentation. The library may also be missing or it may the incorrect version compared to the version that PowerPoint requires.
Resolution of this problem means the removal and addition of the hlink.dll file again. The hlink.dll library can be found on your Windows installation disk and is installed as part of the Internet Explorer installation. As such, you should first locate and delete or rename the existing hlink.dll file. Then, ensure that you have administrative privileges on your computer and remove and reinstall Internet Explorer from your installation disk. Restart your computer to refresh the required files.
The command cannot be performed because a dialog box is opened, click OK then close dialog-boxes to continue
This error typically occurs when the officeav.dll library, the Office plug-in from Norton AntiVirus, has become corrupted or damaged. The error message above will be displayed when you attempt to open a Word document.
Dll files required by applications are often installed as and when needed. As such, removing the officeav.dll, or in this case renaming it, will enable you to add the Office plug-in through Norton and register a clean and undamaged version of the dll. To do this, follow these instructions:
- Locate officeav.dll by using the Windows Search function
- Rename it as officeavold.dll or officeav.old
- Restart your computer
The MSIEXEC file is linked to missing export MSI.DLL:222
This error message is displayed during installation of Office applications, if the installation disks have become damaged or corrupted in any way. This can occur for numerous reasons. For instance, if you have downloaded the installation files and the download was interrupted before it could complete then this may cause damage to the installation files. Damage to an installation disk can also cause this error.
It is necessary to update the installer that is resident on your hard drive. This is done by visiting the Microsoft website, and downloading installer version 2.0. Once you have done this, try again to run setup. Everything should now work.
Cannot start Outlook. A required component is missing OMINT.DLL. Please run setup again
This error only occurs when trying to start the older Outlook 98 version. It means that you have an incorrect version of outlib.dll installed on your computer that needs updating or backdating. Another possible cause, although less likely, is that the registry entries were not updated when you first ran Outlook on your system.
In order to resolve this issue you should first ensure that you are logged on to Windows NT as an administrative level user and you should then reinstall Outlook 98 on your computer. This will ensure that all registry entries are updated and that you have the proper version of all the necessary dll libraries installed. If necessary you will need to contact a network or computer administrator to either grant the appropriate access or to perform this for you.
MSO9.DLL Error
When printing a PowerPoint presentation you may receive the above error message. The document will stop printing, meaning that you will not have a hard copy of the entire presentation. This error occurs on computers using PowerPoint 2000 Standard Edition, although may occur on other versions with a slightly different error message, but under the same circumstances.
This error is usually caused because Background Printing has been enabled on your computer. This means that a temporary version of the file is stored on your system before printing commences. It is during this process that the error occurs. To resolve the problem, disable background printing by following these instructions:
- Click Tools
- Click Options
- Select the Print tab
- Remove the check from the Background Printing checkbox
- Click OK