Cannot Complete Windows Media Player 9/10 Series Setup
This error message may be displayed when you attempt to install Windows Media Player version 9 or version 10. The installation will fail and you may also begin to experience problems when attempting to use Internet Explorer.
This error usually occurs because the wmpdxm.dll file has become damaged or corrupt, or has not been registered properly. In order to counteract this problem you should first exit all applications, especially the Media Player setup screens and then follow these instruction to register the library.
- Click Start
- Click Run
- Type regsvr32 msdxm.ocx
- Click OK
- Click Start
- Click Run
- Type regsvr32 dxmasf.dll
- Click OK
The file wmp.dll has a version number of 9.0.0.3075 where 9.0.0.2980 was expected. Windows Media Player is not installed properly and must be reinstalled.
This error message can be misleading in some respects. It is typically displayed whenever you attempt to open Windows Media Player but, despite the content of the error, uninstalling and reinstalling the Windows Media Player will have no effect in resolving this issue.
The issue does relate to a conflict in dll versions, however, as the message suggests and can be resolved using the following technique:
- Click Start
- Click Run
- Type c:\windows\inf\unregmp2.exe /UpdateWMP
- Click OK
- wmp.dll
explorer has caused an error in wmp.dll and needs to close
wmp.dll is the main library used by the Windows Media Player and there are a number of problems that can surface because of this file. In this case, it is highly likely that the dll has not been registered properly or at all, or it has become corrupt for one reason or another. Re-registering the dll will usually resolve this issue and enable you to continue using Media Player on your computer.
- Click Start
- Click Run
- Type regsvr32 wmp.dll
- Click OK
- You should receive a message stating that the registration was successful - click the OK button
- Attempt to open and use Windows Media Player